Mathematical Institute IT Status
This page contains notices of planned maintenance, and unexpected longer outages, to Mathematical Institute departmental IT systems. Longer planned outages will also be announced by email.
Please see the IT Services Status page for updates on systems that are managed centrally.
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Completed: Tue 24 Jun 2025, 08:00-08:30
The Remote Access Portal (RAP) will be upgraded. During this time, RAP may be unavailable for several minutes. Open sessions may be disconnected, though you should be able to reconnect to them once the upgrade is complete.
At the same time, the login process will be changed to use the new Maths login screen that you may have seen when logging into the department website and other applications in the last few months. This is part of an ongoing programme of work to improve security - the new login system has better resistance to password guessing attacks and will enable future improvements such as MFA.
As a result of this change for enhanced security, it will now be necessary to re-type your password whenever you connect to a server inside RAP.
We apologise for any inconvenience this may cause. If you have any questions, please contact IT Support.
Completed: Mon 23 Jun 2025, 08:00-09:00
Due to equipment upgrade, the central university needs to temporarily shut down all of our external networking. The outage will be kept as short as possible so things might come back earlier than 9am.
If you are in the building during this time: No external connectivity to the internet will be possible, including on any Wi-Fi network in the building. Both Teams and desk phones will stop working, so please make sure you don't schedule any calls during this time (or make them elsewhere). Internal websites and Zimbra email should remain accessible, but Nexus email will not be accessible.
If you are outside the building: Department websites will not be accessible, nor will remote access servers (RAP, SSH) or Zimbra email.
Please accept our apologies for the inconvenience this might cause.
Completed: Wed 18 Jun 2025, 21:00-21:30
Zimbra email service downtime due to updates.
Completed: Fri 13 Jun 2025, 11:30-12:00
GitLab version upgrade to 17.10.8.
Completed: Fri 13 Jun 2025, 08:45-08:55
GitLab restart and configuration update.
We will be making some changes to the authentication system. The login process will change slightly, and it will no longer be possible to use a Maths account password to clone a repo over HTTPS - we recommend switching to SSH instead.
Completed: Wed 11 Jun 2025, 21:00-21:30
Potential Zimbra email service downtime due to updates.
Completed: Mon 09 Jun 2025, 08:50-09:00
GitLab restart and configuration update.
Repository size limits (1 GB by default) will now be enforced at push time, rather than via periodic checks.
A new default file size limit of 10 MB has also been introduced - please contact IT Support if you have a repository that requires a higher limit.
Completed: Thu 05 Jun 2025, 07:45-10:00
Service disruption to Nextcloud and Central Scratch services.
Resolved: Thu 05 Jun 2025, 08:15-08:55
The scheduled storage maintenance had an unexpected knock-on effect on the Moodle (Courses) server. This has now been resolved.
Completed: Mon 26 May 2025, 15:50-16:00
GitLab upgrade to 17.10.7.
Completed: Tue 13 May 2025, 10:20-10:40
GitLab upgrade to 17.9.8.
Completed: Wed 07 May 2025, 21:00-21:30
Potential Zimbra email service downtime due to updates.
Completed: Fri 25 Apr 2025, 10:20-10:40
GitLab upgrade to 17.9.7.
Completed: Tue 15 Apr 2025, 21:00-22:00
Zimbra email service downtime due to updates.
Completed: Mon 14 Apr 2025, 13:50-14:10
GitLab upgrade.
Completed: Fri 04 Apr 2025
Print system work - printers may be unavailable at times.
Completed: Mon 31 Mar 2025, 11:10-11:15
GitLab upgrade to 17.9.3.
Completed: Wed 19 Mar 2025, 21:00-21:30
Zimbra email service downtime due to updates.
Completed: Mon 17 Mar 2025, 10:00-10:30
GitLab upgrade to 17.9.2.
Completed: Thu 13 Mar 2025, 16:30-18:30
Due to an increased print service instability we are performing an urgent upgrade of the service.
Resolved: Tue 04 Mar 2025, 08:00-08:20
There was an issue with Single Sign-On (SSO), affecting multiple systems such as Moodle and the main departmental website, caused by maintenance being performed by IT Services.
Completed: Mon 03 Mar 2025, 13:00-13:20
GitLab upgrade to 17.9.1.
Completed: Mon 03 Mar 2025, 11:40-12:20
GitLab upgrade to 17.8.4.
