IT Status
This page contains information about planned maintenance and unexpected outages to Mathematical Institute departmental IT systems. Longer planned outages will also be announced by email.
Please see the IT Services Status page for updates on systems that are managed centrally.
Planned: Tue 04 Aug 2026, 08:00-10:00
The Course Materials Hub (Moodle) will be unavailable between 8am and 10am (approx.) on 4th August while we run the the annual course rollover process. Course materials and lecture recordings for 2025-26 will be moved to the archive, while problem sheet submissions and forum discussions will be deleted. New courses will be prepared, but won't be published yet.
Resolved: Wed 22 Jul 2026, 21:00-23:00
One of the main file servers (homes1) froze and had to be rebooted. If you are still unable to access anything, please try logging out and back in.
Complete: Thu 23 Apr 2026, 09:00-10:15
We will be migrating the Windows print server to our new authentication system. Printing services will be temporarily unavailable on Windows (but will remain available on Linux and Web Print). The interruption is expected to be brief; however, additional time may be required if troubleshooting is needed.
The migration took a little longer than planned, but most clients should have been able to print by 10:15am.
Complete: Mon 30 Mar 2026, 17:00-18:00
As part of our transition to a new authentication system, we will be moving home directories. Any active sessions or running processes are likely to be terminated during this work.
If you have an active session on RAP Windows systems, please make sure you sign out rather than just closing your browser. To sign out properly, click the Start (Windows icon), select your user icon, and choose "Sign out".
Reminder: Wed 18 Mar 2026
The Department is upgrading its authentication systems to enhance security and prepare for future multi-factor authentication. All users must reset their departmental password and complete onboarding via a secure link that will be emailed today.
The process must be completed within one week, or access to departmental systems will be temporarily blocked from 25 March (Week 10) until onboarding is completed.
Full details and guidance, including how to confirm the email is genuine
Resolved: Wed 11 Mar 2026, 10:55-11:15
An issue with one of the file servers caused problems accessing some home directories and file shares. The issue should be resolved now. If you are still unable to access anything, please try logging out and back in.
Resolved: Thu 26 Feb - Tue 04 Mar 2026
The audio processor in L6 suffered a hardware failure. As a result, Panopto recordings during this period have no sound.
A repair has been attempted and the system is being monitored for any further issues.
Resolved: Thu 26 Feb - Fri 27 Feb 2026
The USB switcher in L3 was not working, affecting the keyboard and mouse, plus the video/audio feeds into the computers. It has now been fixed.