Mathematical Institute IT Status

This page contains notices of planned maintenance, and unexpected longer outages, to Mathematical Institute departmental IT systems. Longer planned outages will also be announced by email.

Please see the IT Services Status page for updates on systems that are managed centrally.

 
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Planned: Mon 14 Jul 2025, 08:00-11:00

Moodle will be unavailable for up to 3 hours. Course materials and lecture recordings for 2025-26 will be moved to the archive, while problem sheet submissions and forum discussions will be deleted. Moodle will also be upgraded from version 4.4 to 4.5.

Planned: Thu 10 Jul - Wed 06 Aug 2025

The university electricians need to complete some works on the electrical distribution boards on each floor of the building. Each of the 11 pieces of work will require an electrical outage from 07:30 to 09:00 on the given day that only affects that specific area of the building:

  • S3 - Thu 10 Jul, 07:30 to 09:00
  • S4 - Fri 11 Jul, 07:30 to 09:00
  • S2 - Mon 14 Jul, 07:30 to 09:00
  • N3 - Tue 15 Jul, 07:30 to 09:00
  • N2 - Thu 17 Jul, 07:30 to 09:00
  • N1 - Mon 21 Jul, 07:30 to 09:00
  • S0 - Tue 22 Jul, 07:30 to 09:00
  • N0 - Fri 25 Jul, 07:30 to 09:00
  • NM - Mon 28 Jul, 07:30 to 09:00
  • S1 - Tue 29 Jul, 07:30 to 09:00
  • SM - Wed 06 Aug, 07:30 to 09:00

Electrics will continue to operate as normal in all other areas on each given day.

Completed: Wed 09 Jul 2025, 08:45-09:00

The main website and the Workflow system will each be unavailable for a few minutes while they are upgraded to Drupal 10.5.

Completed: Tue 24 Jun 2025, 08:00-08:30

The Remote Access Portal (RAP) will be upgraded. During this time, RAP may be unavailable for several minutes. Open sessions may be disconnected, though you should be able to reconnect to them once the upgrade is complete.

At the same time, the login process will be changed to use the new Maths login screen that you may have seen when logging into the department website and other applications in the last few months. This is part of an ongoing programme of work to improve security - the new login system has better resistance to password guessing attacks and will enable future improvements such as MFA.

As a result of this change for enhanced security, it will now be necessary to re-type your password whenever you connect to a server inside RAP.

We apologise for any inconvenience this may cause. If you have any questions, please contact IT Support.

Completed: Mon 23 Jun 2025, 08:00-09:00

Due to equipment upgrade, the central university needs to temporarily shut down all of our external networking. The outage will be kept as short as possible so things might come back earlier than 9am.

If you are in the building during this time: No external connectivity to the internet will be possible, including on any Wi-Fi network in the building. Both Teams and desk phones will stop working, so please make sure you don't schedule any calls during this time (or make them elsewhere). Internal websites and Zimbra email should remain accessible, but Nexus email will not be accessible.

If you are outside the building: Department websites will not be accessible, nor will remote access servers (RAP, SSH) or Zimbra email.

Please accept our apologies for the inconvenience this might cause.

Completed: Wed 18 Jun 2025, 21:00-21:30

Zimbra email service downtime due to updates.

Completed: Fri 13 Jun 2025, 11:30-12:00

GitLab version upgrade to 17.10.8.

Completed: Fri 13 Jun 2025, 08:45-08:55

GitLab restart and configuration update.

We will be making some changes to the authentication system. The login process will change slightly, and it will no longer be possible to use a Maths account password to clone a repo over HTTPS - we recommend switching to SSH instead.

Completed: Wed 11 Jun 2025, 21:00-21:30

Potential Zimbra email service downtime due to updates.

Completed: Mon 09 Jun 2025, 08:50-09:00

GitLab restart and configuration update.

Repository size limits (1 GB by default) will now be enforced at push time, rather than via periodic checks.

A new default file size limit of 10 MB has also been introduced - please contact IT Support if you have a repository that requires a higher limit.

Completed: Thu 05 Jun 2025, 07:45-10:00

Service disruption to Nextcloud and Central Scratch services.

Resolved: Thu 05 Jun 2025, 08:15-08:55

The scheduled storage maintenance had an unexpected knock-on effect on the Moodle (Courses) server. This has now been resolved.

Completed: Mon 26 May 2025, 15:50-16:00

GitLab upgrade to 17.10.7.

Completed: Tue 13 May 2025, 10:20-10:40

GitLab upgrade to 17.9.8.

Completed: Wed 07 May 2025, 21:00-21:30

Potential Zimbra email service downtime due to updates.

Completed: Fri 25 Apr 2025, 10:20-10:40

GitLab upgrade to 17.9.7.

Completed: Tue 15 Apr 2025, 21:00-22:00

Zimbra email service downtime due to updates.

Completed: Mon 14 Apr 2025, 13:50-14:10

GitLab upgrade.

Completed: Fri 04 Apr 2025

Print system work - printers may be unavailable at times.