Mathematical Institute IT Status

This page contains notices of planned maintenance, and unexpected longer outages, to Mathematical Institute departmental IT systems. Longer planned outages will also be announced by email.

Please see the IT Services Status page for updates on systems that are managed centrally.

Date Start End Impact Status
10 May 2024 11:00 15:30 Gitlab / Git services experienced an upgrade error and are currently inaccessible Resolved
26 Apr 2024 09:55 10:45 An issue with a storage server caused Moodle (Courses system) and NextCloud to become inaccessible. Resolved
19 Apr 2024 12:40 13:15 There was an issue with the authentication (LDAP) servers, which affected logins to multiple services. Resolved
06 Apr 2024 18:25 20:05 There was an issue with the email (SMTP) server, which has now been resolved. Incoming email that was sent during the outage should be delivered soon, once the sending server retries. Resolved
19 Dec 2023 22:30 23:59 Multiple short (10-20 second) disruptions whilst network is being moved to new backbone. Completed
19 Dec 2023 15:40 16:20 While upgrading the backbone we experienced an unexpected network outage. It appears this was triggered by a software issue on the switch we are trying to replace. In order to get rid of this hardware, we will proceed with the upgrade tonight. We don't expect this issue to reoccur once the hardware is replaced. Resolved
01 Dec 2023 08:45 08:50 The main department website was upgraded. Completed
03 Nov 2023 13:25 13:45 The Remote Access Portal (RAP) was unavailable due to a server issue. It has now been rectified. Resolved
08 Aug 2023 08:30 09:00 The Workflow System was upgraded. Completed
18 Jul 2023 10:00 12:25 The Moodle Courses system was upgraded. Completed
01 Jun 2023 03:15 09:30 Several services, including the websites, VPN and mail gateway, were unavailable due to a server crash. Incoming emails have been queued and should be delivered soon. Resolved
28 Apr 2023 01:00 08:55 There was an issue with one of the authentication (LDAP) servers, which caused logins to various systems to fail 50% of the time. Resolved